We genuinely appreciate you choosing Forever Clinic. Whilst we do endeavour to offer a friendly and relaxed atmosphere at our clinic, over the past few months we have seen a dramatic increase in the number of appointments cancelled at the very last minute. More often than not, those sessions go unfilled and the total cost to us as a business has now reached such a level that we feel we have no alternative than to introduce a formal cancellation policy.
Please note there is a cancellation policy in place and very client must to give us at least 48 hours notice if they cant make their appointment. Failing to do so will result in a loss of deposit or additional charges prior to next booking.
There will be no exceptions to this policy to ensure complete fairness to all our clients.
Thank you for your understanding.