We genuinely appreciate you choosing Forever Clinic. Whilst we do endeavor to offer a friendly and relaxed atmosphere at our clinic, over the past few months we have seen a dramatic increase in the number of appointments cancelled at the very last minute. More often than not, those sessions go unfilled and the total cost to us as a business has now reached such a level that we feel we have no alternative than to introduce a formal cancellation policy.
Please note there is a cancellation policy in place and very client must cancel or reschedule their appointment in less than 48 hours prior to the appointment. Failing to do so will result in 30% fee to cancel and 50% no show. In case of a free consultation, any further bookings will be subject to a charge.
There will be no exceptions to this policy to ensure complete fairness to all our clients.
Please note we reserve the right to refuse you if you turn up with a child under the age of 15 as per our insurance policy.
We don’t treat pregnant or breastfeeding. Please let us know if you have any health conditions that may affect your treatment.
Thank you for your understanding.