We genuinely appreciate you choosing Forever Clinic. Whilst we do endeavour to offer a friendly and relaxed atmosphere at our clinic, over the past few months we have seen a dramatic increase in the number of appointments cancelled at the very last minute. More often than not, those sessions go unfilled and the total cost to us as a business has now reached such a level that we feel we have no alternative than to introduce a formal cancellation policy.
Please note that we apply 48 hour cancellation and reschedule policy to ALL bookings and any last minute changes we may incur a £10-£100 fee.
There will be no exceptions to this policy to ensure complete fairness to all our clients.
Thank you for your understanding.