We genuinely appreciate you choosing Forever Clinic. Whilst we do endeavor to offer a friendly and relaxed atmosphere at our clinic, over the past few months we have seen a dramatic increase in the number of appointments cancelled at the very last minute. More often than not, those sessions go unfilled and the total cost to us as a business has now reached such a level that we feel we have no alternative than to introduce a formal cancellation policy.
Please note there is a cancellation policy in place and very client must cancel or reschedule their appointment in less than 48 hours prior to the appointment. Failing to do so will result in 30% fee to cancel and 50% no show. In case of a free consultation, any further bookings will be subject to a charge.
There will be no exceptions to this policy to ensure complete fairness to all our clients.
Thank you for your understanding.